Shipping Policy

At MONY AUCTIONS, we strive to ensure that your purchased items are delivered to you in a timely and secure manner. Please review our shipping details below: 

1. Shipping Charges

• Shipping costs are calculated based on the size, weight, and destination of the package. These charges will be added to your invoice and are the buyer's responsibility.
• We offer a variety of shipping options, including standard and expedited services. You need to inform us about your preferred shipping method.

2. Handling Time

• Orders are typically processed and shipped within few business days to few weeks from receipt of payment. Please note that during peak periods, processing times may be slightly longer.

3. Shipping Methods

• We use reputable carriers to ensure safe and reliable delivery. Options include FedEx, DHL, UPS, Canada Post.
• Tracking information will be provided once your order has been dispatched.

4. International Shipping

• We offer international shipping to most countries. Please be aware that international orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the buyer.
• Delivery times for international shipments can vary based on the destination and customs processing times.

5. Insurance

• For added security, we offer insurance for valuable items. The cost of insurance will be added into your shipping charges.
• Please contact us if you wish to insure your shipment.

6. Address Accuracy

• It is crucial to provide accurate and complete shipping information. MONY AUCTIONS is not responsible for delays or delivery issues caused by incorrect addresses.

7. Claims for Lost or Damaged Shipments

• If your shipment arrives damaged or is lost in transit, please contact us immediately. We will assist you in filing a claim with the carrier and work to resolve the issue as quickly as possible.
• Please note that any compensation for lost or damaged shipments will be limited to the amount insured. It is the buyer's responsibility to choose and pay for the appropriate level of insurance based on the value of the item before the shipment.
• MONY AUCTIONS is not liable for any losses exceeding the insured amount.

8. Local Pickup

• For those who prefer to pick up their items in person, local pickup arrangements can be made. Please contact us to schedule a pickup time.

If you have any questions or concerns about shipping, feel free to reach out to our customer service team at info@monyauctions.com. We are here to help ensure your auction experience is smooth and satisfying.

Thank you for participating in MONY AUCTIONS!

Terms & Conditions

1. Participation and Registration: All participants must be registered and approved to bid in the auction. By registering, you agree to abide by these terms and conditions. The auctioneer reserves the right to refuse registration or participation to any individual at their discretion.

2. Bidding Process: This auction is conducted as a Timed-Auction through our secure online platform. Bids can be placed at any time during the auction period. The highest bid at the close of the auction will be deemed the winning bid. Please be aware that any bid placed within the final 1 minute of the auction will automatically extend the ending time by an additional 2 minutes to prevent last-minute sniping.

3. Bidder Responsibility: Bidders are responsible for ensuring the accuracy of their bids. Once a bid is placed, it cannot be retracted. The auctioneer is not responsible for errors or omissions in the bidding process, including but not limited to missed bids due to technical issues.

4. Condition of Lots: All "Single lots" are exactly as described and shown in the accompanying photos, unless specifically noted as forgery or doubtful. Every effort has been made to provide accurate descriptions and high-quality images to assist bidders in making informed decisions.

"Collection lots", however, are sold "AS IS," meaning they are sold in their entirety without any guarantees on the condition or authenticity. No returns or refunds will be accepted for collection lots.

5. Payment: Successful bidders will receive an invoice shortly after the auction's conclusion. Full payment is required within 7 days of the invoice date. Accepted payment methods include e-transfers, wire transfer, Pay-Pal and credit cards. Failure to make payment within the specified timeframe may result in the cancellation of the sale and the lot being offered to the next highest bidder or re-auctioned and also you will be blocked for the next auctions.

6. Shipping and Handling: Shipping costs and any applicable customs duties are the responsibility of the buyer. Given that lots are located in different locations, handling and preparing the winning lots for shipment may take from a few days to a few weeks. Items will be shipped once full payment has been received and processed. The auctioneer is not liable for any delays caused by shipping carriers or customs processing.

7. Returns and Refunds: All sales are final. No returns or refunds will be accepted unless the item received differs significantly from its description. In such cases, the buyer must notify the auctioneer within 7 days of receiving the item. The auctioneer's decision on any disputes will be final.

8. Privacy and Data Protection: We are committed to protecting your privacy. Personal information collected during registration and bidding will be used solely for the purposes of conducting the auction and processing transactions. Your data will not be shared with third parties without your consent, except as required by law.

9. Disputes: In the event of any dispute arising from the auction, the auctioneer’s decision shall be final and binding. Any legal action must be brought within the jurisdiction where the auctioneer is based.

10. Amendments: The auctioneer reserves the right to amend these terms and conditions at any time. Any changes will be communicated to registered bidders via email or our website before the auction begins.

11. Bidding Increments: All bids in this auction must follow the designated increment steps based on the current bid level:

• From $0 to $100: Increment of $1
• From $100 to $300: Increment of $5
• From $300 to $1000: Increment of $10
• Above $1000: Increment of $25

Please note that all prices in this auction are in Canadian dollars (CAD).

Auction Scope: This auction features an exclusive collection of Persian philately, spanning the years 1875 to 1965. The collection includes rare stamps, covers, and postal history items, each representing significant periods in Persian history. Collectors will find an array of items from the Qajar and Pahlavi dynasties, including scarce issues, overprints, and very rare covers and post cards.

Authenticity and Provenance: All items in this auction have been thoroughly examined by experts to ensure their authenticity. Detailed descriptions and high-resolution images accompany each lot, offering transparency and confidence to bidders. Provenance information is provided where available, enhancing the historical value of the items.

All items in this auction have been thoroughly examined by experts to ensure their authenticity. Detailed descriptions and high-resolution images accompany each lot, offering transparency and confidence to bidders. Provenance information is provided where available, enhancing the historical value of the items.

If any items are suspected to be doubtful or forgeries, this will be clearly stated in the description. Such items will be sold with the designation "AS IS," meaning that no returns or refunds will be accepted based on questions of authenticity after the sale.

Bidding Process: Bidding Process: This auction will be conducted as a Timed-Auction through our secure online platform. Registered bidders can place bids at any time during the auction period. The highest bid at the close of the auction will be considered the winning bid. To ensure fairness, any last-minute bid placed within the final 1 minute of the auction will automatically extend the ending time by an additional 2 minutes. Please note that all bids are final and binding, and no late bids will be accepted once the auction has concluded.

Payment and Shipping: Successful bidders will receive an invoice shortly after the auction's conclusion. Payment must be made within 7 days of the invoice date. We accept various payment methods, including e-transfers, wire transfers, Pay-Pal and credit cards.

Please note that the location of all lots varies, so handling and preparing the winning lots for each buyer may take anywhere from a few days to a few weeks before shipment. Once ready, items will be securely packed and shipped to the address provided. Shipping costs and any applicable customs duties are the responsibility of the buyer.

Time Zone: All auction times and deadlines are based on Eastern Time (Toronto). Please ensure you account for this when placing bids or making payments.

Viewing and Inspection: Interested bidders are encouraged to view the items in person by appointment. Virtual viewing sessions are also available upon request. Our team is happy to assist with any questions or provide additional images and details as needed.

Terms and Conditions: All participants in this auction are required to familiarize themselves with our terms and conditions, which outline the rules governing bidding, payments, and disputes. These can be found on our website or provided upon request.

Contact Information: For any inquiries regarding the auction, please contact our customer service team. We are available to assist with registration, bidding, and any other needs you may have.